We do it differently.

The industry of EMS, like many political and corporate environments, is wrought with inefficiency, words with no delivery, and activities that simply don’t make sense. Look at any other EMS company’s page, and they’ll advertise their quality, dedication to clinical excellence, and enjoyable employee culture. In our experience, these are time and again proven to be empty words. The intent may be genuine, but for one reason or many, the delivery falls far short of what’s advertised.

With every fiber of our being, we seek to do it right. This requires an immense amount of dedication, putting our “money where our mouth is” chasing objectivity above all else.

STEP ONE:

we make it clear from Day 0, the interview, that our prospective employees understand that everything is up for debate (at the appropriate time), nothing is so sacred that it can’t be questioned, and we will all sacrifice ourselves (ego, comfort, ‘right-ness’) to achieve what makes sense, what is as close to objectively correct/efficient/sensible as possible. We also make it clear, that the pursuit of excellence is uncomfortable. For the prospective employee this means management will observe the employees words, actions, and improvement trajectory, and be heavily involved to push towards betterment. For management, this means making ourselves available to the same scrutiny. In both directions, this means pursuing uncomfortable conversations, vulnerability, and honesty. In our experience, the momentary discomfort is worth the lasting reward.